Privacy Policy

This Privacy Policy describes how WatiPrint ("we," "us," or "our") collects, uses, and protects your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect your name, email address, phone number, billing and shipping addresses, order details, payment information processed by our payment provider, and communications you send to us. We also receive and retain the invoice and card-transaction records needed to administer your purchase and our internal sales reporting, including invoice and transaction identifiers, dates, status, currency, amounts, and purchased product or service descriptions and quantities. We do not store full payment-card numbers, card security codes, or other sensitive card-authentication data.

How We Use Your Information

We use your information to process orders, provide customer support, send order updates, maintain internal sales and product-performance reports, improve our website and services, prevent fraud, and comply with legal obligations. Sales reporting is an essential operational use associated with each purchase and is not controlled by the optional analytics- or marketing-cookie choices.
## Sharing Your Information

We do not sell your personal information. We may share information with service providers that help us operate our business, such as payment processors, shipping carriers, and email delivery services, only as needed to provide our services.

Cookies and Consent

We use cookies and similar technologies in the following categories:

Essential cookies are required for the site to function and are always active. They include your shopping cart session, login state, and security tokens (such as Google reCAPTCHA). No consent is required for these.

First-Party Operational Measurement records limited aggregate events about product, calculator, cart, task, and order workflows so we can operate and improve those systems. These records do not include names, email addresses, phone numbers, postal addresses, payment-card information, uploaded filenames, free-text form content, advertising identifiers, IP addresses, or user-agent strings. We do not use them for cross-site advertising or sell them. Detailed consented journeys and aggregate statistics may be retained indefinitely for historical reporting.

Analytics cookies (opt-in) help us understand how visitors use our site so we can improve it. We do not enable analytics cookies until you provide consent.

Marketing cookies (opt-in) may be used to show relevant advertisements and measure campaign performance on third-party platforms. These are not enabled until you provide consent.

When you first visit our site, a consent banner allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. Your choice is stored in your browser and respected on future visits. You can change your preferences at any time by clearing your browser's local storage for this site or by contacting us.

We do not use cookies to serve personalized advertising without your consent.

Data Retention

We retain order, payment-provider transaction, and internal sales-reporting information for as long as needed to fulfill orders, provide support, maintain business records, and meet legal, tax, and accounting requirements. Detailed consented operational journeys and aggregate operational statistics may be retained indefinitely for historical reporting; these records exclude the contact and payment information listed above.

Your Choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. Contact us at support@watiprint.com to make a request.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised.

reCAPTCHA

This site is protected by reCAPTCHA Enterprise. The reCAPTCHA service collects hardware and software information, such as device and application data, and sends it to Google for the purpose of detecting abuse. The information collected in connection with your use of the service will be used by Google to improve reCAPTCHA and for general security purposes, and will not be used for personalized advertising by Google. The Google [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply.

Contact Us

If you have questions about this Privacy Policy, contact WatiPrint at support@watiprint.com or (714) 770-0006.